{"id":16,"date":"2023-02-13T10:54:24","date_gmt":"2023-02-13T10:54:24","guid":{"rendered":"https:\/\/ttl-eg.net\/eaglesystemsuae\/?page_id=16"},"modified":"2026-05-07T21:31:53","modified_gmt":"2026-05-07T18:31:53","slug":"refund-returns-policy","status":"publish","type":"page","link":"https:\/\/eaglesystemsco.com\/ar\/refund-returns-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0627\u0645\u0648\u0644"},"content":{"rendered":"<div>\n<ul>\n<li>\n<p data-path-to-node=\"3,0,0\"><strong>\u00a0\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 | Refund &amp; Returns Policy.<\/strong><\/p>\n<\/li>\n<li>\n<h3 data-path-to-node=\"4\">\u0627\u0644\u062a\u0632\u0627\u0645\u0646\u0627 \u062a\u062c\u0627\u0647\u0643\u0645<\/h3>\n<p data-path-to-node=\"5\">\u0641\u064a <b data-path-to-node=\"5\" data-index-in-node=\"3\">\u0625\u064a\u062c\u0644 \u0633\u064a\u0633\u062a\u0645\u0632<\/b>\u060c \u0647\u062f\u0641\u0646\u0627 \u0631\u0636\u0627\u0643\u0645 \u0627\u0644\u062a\u0627\u0645. \u0646\u062d\u0646 \u0646\u0648\u0641\u0631 \u0645\u0639\u062f\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u062f\u0642\u064a\u0642\u0629 (\u0623\u062c\u0647\u0632\u0629 UPS\u060c \u0645\u0646\u0638\u0645\u0627\u062a \u062c\u0647\u062f\u060c \u0628\u0637\u0627\u0631\u064a\u0627\u062a\u060c \u0623\u062c\u0647\u0632\u0629 \u0645\u0639\u0645\u0644\u064a\u0629)\u060c \u0648\u0646\u062f\u0631\u0643 \u0623\u0646 \u0627\u0644\u0645\u0648\u062b\u0648\u0642\u064a\u0629 \u0647\u064a \u0627\u0644\u0623\u0633\u0627\u0633. \u0647\u0630\u0647 \u0627\u0644\u0633\u064a\u0627\u0633\u0629 \u062a\u0648\u0636\u062d \u062d\u0642\u0648\u0642\u0643\u0645 \u0628\u0643\u0644 \u0634\u0641\u0627\u0641\u064a\u0629. <b data-path-to-node=\"5\" data-index-in-node=\"176\">\u0646\u0635\u064a\u062d\u0629:<\/b> \u0625\u0630\u0627 \u0643\u0627\u0646 \u0644\u062f\u064a\u0643 \u0623\u064a \u0634\u0643\u060c \u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0642\u0628\u0644 \u0641\u062a\u062d \u0623\u0648 \u062a\u0631\u0643\u064a\u0628 \u0627\u0644\u0645\u0646\u062a\u062c \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0641\u064a \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0635\u062d\u064a\u062d \u0648\u062a\u062c\u0646\u0628 \u0627\u0644\u062d\u0627\u062c\u0629 \u0644\u0644\u0625\u0631\u062c\u0627\u0639.<\/p>\n<h3 data-path-to-node=\"6\">\u0641\u062a\u0631\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639<\/h3>\n<p data-path-to-node=\"7\">\u064a\u0633\u0645\u062d \u0628\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u0624\u0647\u0644\u0629 \u062e\u0644\u0627\u0644 <b data-path-to-node=\"7\" data-index-in-node=\"36\">14 \u064a\u0648\u0645\u0627\u064b<\/b> \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0645\u0639\u062f\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0642\u0648\u0645 \u0641\u0631\u064a\u0642\u0646\u0627 \u0628\u062a\u0631\u0643\u064a\u0628\u0647\u0627\u060c \u062a\u0628\u062f\u0623 \u0627\u0644\u0641\u062a\u0631\u0629 \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u0625\u062a\u0645\u0627\u0645 \u0627\u0644\u062a\u0631\u0643\u064a\u0628<\/p>\n<h3 data-path-to-node=\"8\">\u062d\u0627\u0644\u0629 \u0627\u0644\u0645\u0646\u062a\u062c \u062d\u0633\u0628 \u0627\u0644\u0641\u0626\u0629<\/h3>\n<table data-path-to-node=\"9\">\n<thead>\n<tr>\n<td style=\"text-align: center;\"><strong>\u0641\u0626\u0629 \u0627\u0644\u0645\u0646\u062a\u062c<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>\u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>\u0627\u0644\u0634\u0631\u0648\u0637 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span data-path-to-node=\"9,1,0,0\"><b data-path-to-node=\"9,1,0,0\" data-index-in-node=\"0\">\u0623\u062c\u0647\u0632\u0629 UPS (\u0645\u063a\u0644\u0641\u0629)<\/b><\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,1,1,0\">\u0646\u0639\u0645<\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,1,2,0\">\u0639\u0628\u0648\u062a\u0647\u0627 \u0627\u0644\u0623\u0635\u0644\u064a\u0629 \u0644\u0645 \u062a\u0641\u062a\u062d\u060c \u0628\u0643\u0627\u0641\u0629 \u0627\u0644\u0645\u0644\u062d\u0642\u0627\u062a<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"9,2,0,0\"><b data-path-to-node=\"9,2,0,0\" data-index-in-node=\"0\">\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062c\u0647\u062f (\u063a\u064a\u0631 \u0645\u0633\u062a\u062e\u062f\u0645\u0629)<\/b><\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,2,1,0\">\u0646\u0639\u0645<\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,2,2,0\">\u0627\u0644\u0639\u0628\u0648\u0629 \u0633\u0644\u064a\u0645\u0629 \u0648\u0644\u0645 \u062a\u0641\u062a\u062d<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"9,3,0,0\"><b data-path-to-node=\"9,3,0,0\" data-index-in-node=\"0\">\u0627\u0644\u0628\u0637\u0627\u0631\u064a\u0627\u062a (\u0645\u063a\u0644\u0641\u0629)<\/b><\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,3,1,0\">\u0646\u0639\u0645<\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,3,2,0\">\u0644\u0645 \u064a\u062a\u0645 \u062a\u0648\u0635\u064a\u0644\u0647\u0627\u060c \u0648\u0628\u0643\u0631\u062a\u0648\u0646\u062a\u0647\u0627 \u0627\u0644\u0623\u0635\u0644\u064a\u0629<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"9,4,0,0\"><b data-path-to-node=\"9,4,0,0\" data-index-in-node=\"0\">\u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u0639\u0644\u0645\u064a\u0629 \u0648\u0627\u0644\u0645\u0639\u0645\u0644\u064a\u0629<\/b><\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,4,1,0\">\u0645\u0634\u0631\u0648\u0637<\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,4,2,0\">\u063a\u064a\u0631 \u0645\u0633\u062a\u062e\u062f\u0645\u0629\u060c \u0648\u0634\u0647\u0627\u062f\u0629 \u0627\u0644\u0645\u0639\u0627\u064a\u0631\u0629 \u0633\u0644\u064a\u0645\u0629 (\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0623\u0648\u0644\u0627\u064b)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"9,5,0,0\"><b data-path-to-node=\"9,5,0,0\" data-index-in-node=\"0\">\u0627\u0644\u0645\u0639\u062f\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645 \u062a\u0631\u0643\u064a\u0628\u0647\u0627<\/b><\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,5,1,0\">\u0645\u0634\u0631\u0648\u0637<\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,5,2,0\">\u0641\u0642\u0637 \u0641\u064a \u062d\u0627\u0644\u0629 \u0639\u064a\u0648\u0628 \u0627\u0644\u062a\u0635\u0646\u064a\u0639 \u0627\u0644\u0645\u0624\u0643\u062f\u0629 \u0623\u0648 (DOA)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"9,6,0,0\"><b data-path-to-node=\"9,6,0,0\" data-index-in-node=\"0\">\u0627\u0644\u0637\u0644\u0628\u064a\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \/ \u0627\u0644\u0645\u0635\u0646\u0639\u0629<\/b><\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,6,1,0\">\u0644\u0627<\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,6,2,0\">\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645 \u0627\u0633\u062a\u064a\u0631\u0627\u062f\u0647\u0627 \u0623\u0648 \u062a\u0635\u0646\u064a\u0639\u0647\u0627 \u0644\u0645\u0634\u0631\u0648\u0639\u0643 \u062e\u0635\u064a\u0635\u0627\u064b<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,7,0,0\"><b data-path-to-node=\"9,7,0,0\" data-index-in-node=\"0\">\u0627\u0644\u0628\u0637\u0627\u0631\u064a\u0627\u062a (\u062a\u0645 \u062a\u0648\u0635\u064a\u0644\u0647\u0627)<\/b><\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,7,1,0\">\u0644\u0627<\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,7,2,0\">\u0628\u0645\u062c\u0631\u062f \u062a\u0648\u0635\u064a\u0644\u0647\u0627 \u0628\u0627\u0644\u0646\u0638\u0627\u0645\u060c \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0631\u062c\u0627\u0639\u0647\u0627<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,8,0,0\"><b data-path-to-node=\"9,8,0,0\" data-index-in-node=\"0\">\u062a\u0644\u0641 \u0628\u0633\u0628\u0628 \u0633\u0648\u0621 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645<\/b><\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,8,1,0\">\u0644\u0627<\/span><\/td>\n<td style=\"text-align: center;\"><span data-path-to-node=\"9,8,2,0\">\u0644\u0627 \u064a\u0634\u0645\u0644 \u0627\u0644\u0636\u0645\u0627\u0646 \u0627\u0644\u062a\u0644\u0641 \u0627\u0644\u0646\u0627\u062a\u062c \u0639\u0646 \u0627\u0644\u062a\u0631\u0643\u064a\u0628 \u0627\u0644\u062e\u0627\u0637\u0626 \u0623\u0648 \u062a\u0630\u0628\u0630\u0628 \u0627\u0644\u062a\u064a\u0627\u0631\u00a0 \u00a0\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 data-path-to-node=\"10\">\u0639\u064a\u0648\u0628 \u0627\u0644\u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0641\u0648\u0631\u064a\u0629 (DOA)<\/h3>\n<p data-path-to-node=\"11\">\u0625\u0630\u0627 \u062a\u0628\u064a\u0646 \u0623\u0646 \u0627\u0644\u0645\u0646\u062a\u062c \u0644\u0627 \u064a\u0639\u0645\u0644 \u0639\u0646\u062f \u0627\u0644\u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0623\u0648\u0644\u060c \u064a\u0631\u062c\u0649 \u0627\u0644\u0625\u0628\u0644\u0627\u063a \u062e\u0644\u0627\u0644 <b data-path-to-node=\"11\" data-index-in-node=\"64\">48 \u0633\u0627\u0639\u0629<\/b> \u0639\u0628\u0631 \u0648\u0627\u062a\u0633\u0627\u0628 (<b data-path-to-node=\"11\" data-index-in-node=\"84\">01015880830<\/b>) \u0623\u0648 \u0627\u0644\u0625\u064a\u0645\u064a\u0644 \u0645\u0639 \u0641\u064a\u062f\u064a\u0648 \u0642\u0635\u064a\u0631 \u064a\u0648\u0636\u062d \u0627\u0644\u0639\u0637\u0644. \u064a\u062a\u0645 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0647\u0630\u0647 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a <b data-path-to-node=\"11\" data-index-in-node=\"159\">\u0645\u062c\u0627\u0646\u0627\u064b<\/b> \u0628\u0627\u0644\u0643\u0627\u0645\u0644 \u0634\u0627\u0645\u0644\u0629 \u0645\u0635\u0627\u0631\u064a\u0641 \u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u062a\u062d\u0635\u064a\u0644.<\/p>\n<h3 data-path-to-node=\"12\">\u0636\u0645\u0627\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0635\u0646\u0639\u0629<\/h3>\n<ul data-path-to-node=\"13\">\n<li>\n<p data-path-to-node=\"13,0,0\"><b data-path-to-node=\"13,0,0\" data-index-in-node=\"0\">APC (\u0634\u0646\u0627\u064a\u062f\u0631 \u0625\u0644\u0643\u062a\u0631\u064a\u0643):<\/b> (\u0645\u0646 \u062e\u0644\u0627\u0644\u0646\u0627 &#8211; \u0646\u062d\u0646 \u0646\u062a\u0648\u0644\u0649 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a)<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,1,0\"><b data-path-to-node=\"13,1,0\" data-index-in-node=\"0\">\u0645\u0646\u0638\u0645\u0627\u062a LiOA:<\/b> \u0639\u0627\u0645 \u0648\u0627\u062d\u062f (\u0645\u0631\u0643\u0632 \u0635\u064a\u0627\u0646\u0629 \u0625\u064a\u062c\u0644 \u0633\u064a\u0633\u062a\u0645\u0632)<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,2,0\"><b data-path-to-node=\"13,2,0\" data-index-in-node=\"0\">\u0628\u0637\u0627\u0631\u064a\u0627\u062a (CSB \/ Yuasa \/ ULTRA):<\/b> \u0639\u0627\u0645 \u0648\u0627\u062d\u062f (\u0641\u064a \u0645\u0642\u0631 \u0627\u0644\u0634\u0631\u0643\u0629)<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,3,0\"><b data-path-to-node=\"13,3,0\" data-index-in-node=\"0\">\u0623\u062c\u0647\u0632\u0629 ADWA:<\/b> \u0633\u062a\u0629 \u0627\u0634\u0647\u0631\u0627\u0648 \u0639\u0627\u0645 \u0648\u0627\u062d\u062f \u062d\u0633\u0628 \u0645\u0648\u062f\u064a\u0644 \u0627\u0644\u062c\u0647\u0627\u0632 (\u0628\u0631\u0642\u0645 \u0627\u0644\u0633\u064a\u0631\u064a\u0627\u0644)<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"14\">\u062e\u0637\u0648\u0627\u062a \u0637\u0644\u0628 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639<\/h3>\n<ul data-path-to-node=\"15\">\n<li>\n<p data-path-to-node=\"15,0,0\"><b data-path-to-node=\"15,0,0\" data-index-in-node=\"0\">\u0627\u0644\u062a\u0648\u0627\u0635\u0644:<\/b> \u062e\u0644\u0627\u0644 14 \u064a\u0648\u0645\u0627\u064b \u0639\u0628\u0631 \u0648\u0627\u062a\u0633\u0627\u0628 \u0623\u0648 \u0627\u0644\u0625\u064a\u0645\u064a\u0644 \u0645\u0639 \u0630\u0643\u0631 \u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"15,1,0\"><b data-path-to-node=\"15,1,0\" data-index-in-node=\"0\">\u0627\u0644\u0645\u0648\u0627\u0641\u0642\u0629:<\/b> \u0646\u0624\u0643\u062f \u0627\u0644\u0623\u0647\u0644\u064a\u0629 \u0648\u0646\u0631\u0633\u0644 \u0644\u0643 \u0631\u0642\u0645 \u062a\u0641\u0648\u064a\u0636 (RAN) \u062e\u0644\u0627\u0644 \u064a\u0648\u0645 \u0639\u0645\u0644<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"15,2,0\"><b data-path-to-node=\"15,2,0\" data-index-in-node=\"0\">\u0627\u0644\u062a\u063a\u0644\u064a\u0641:<\/b> \u0636\u0639 \u0627\u0644\u0645\u0646\u062a\u062c \u0641\u064a \u0639\u0628\u0648\u062a\u0647 \u0627\u0644\u0623\u0635\u0644\u064a\u0629 \u0645\u0639 \u0625\u062b\u0628\u0627\u062a \u0627\u0644\u0634\u0631\u0627\u0621<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"15,3,0\"><b data-path-to-node=\"15,3,0\" data-index-in-node=\"0\">\u0627\u0644\u0634\u062d\u0646\/\u0627\u0644\u062a\u0633\u0644\u064a\u0645:<\/b> \u0644\u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u0634\u0631\u0643\u0629: \u0625\u064a\u062c\u0644 \u0633\u064a\u0633\u062a\u0645\u0632 &#8211; \u0634\u0627\u0631\u0639 \u0639\u0644\u064a \u0627\u0644\u062f\u064a\u0646\u060c \u0645\u062f\u064a\u0646\u0629 \u0623\u0643\u062a\u0648\u0628\u0631\u060c \u0627\u0644\u062c\u064a\u0632\u0629<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"15,4,0\"><b data-path-to-node=\"15,4,0\" data-index-in-node=\"0\">\u0627\u0644\u0641\u062d\u0635:<\/b> \u0633\u0648\u0641 \u0646\u0642\u0648\u0645 \u0628\u0627\u0644\u0641\u062d\u0635 \u0648\u0631\u062f \u0627\u0644\u0645\u0628\u0644\u063a \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u062e\u0644\u0627\u0644 <b data-path-to-node=\"15,4,0\" data-index-in-node=\"46\">3-5 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644<\/b><\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"16\">\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0623\u0645\u0648\u0627\u0644<\/h3>\n<table data-path-to-node=\"17\">\n<thead>\n<tr>\n<td><strong>\u0648\u0633\u064a\u0644\u0629 \u0627\u0644\u062f\u0641\u0639<\/strong><\/td>\n<td><strong>\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f<\/strong><\/td>\n<td><strong>\u0645\u062f\u0629 \u0627\u0644\u062a\u0646\u0641\u064a\u0630<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span data-path-to-node=\"17,1,0,0\"><b data-path-to-node=\"17,1,0,0\" data-index-in-node=\"0\">\u0627\u0644\u062f\u0641\u0639 \u0639\u0646\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645<\/b><\/span><\/td>\n<td><span data-path-to-node=\"17,1,1,0\">\u062a\u062d\u0648\u064a\u0644 \u0628\u0646\u0643\u064a \u0623\u0648 \u0646\u0642\u062f\u0627\u064b \u0628\u0627\u0644\u0645\u0642\u0631<\/span><\/td>\n<td><span data-path-to-node=\"17,1,2,0\">3-5 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"17,2,0,0\"><b data-path-to-node=\"17,2,0,0\" data-index-in-node=\"0\">\u062a\u062d\u0648\u064a\u0644 \u0628\u0646\u0643\u064a \/ \u0625\u0646\u0633\u062a\u0627 \u0628\u0627\u064a<\/b><\/span><\/td>\n<td><span data-path-to-node=\"17,2,1,0\">\u062a\u062d\u0648\u064a\u0644 \u0644\u062d\u0633\u0627\u0628\u0643\u0645<\/span><\/td>\n<td><span data-path-to-node=\"17,2,2,0\">3-5 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"17,3,0,0\"><b data-path-to-node=\"17,3,0,0\" data-index-in-node=\"0\">\u0628\u0637\u0627\u0642\u0629 \u0627\u0626\u062a\u0645\u0627\u0646<\/b><\/span><\/td>\n<td><span data-path-to-node=\"17,3,1,0\">\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0639\u0644\u0649 \u0627\u0644\u0628\u0637\u0627\u0642\u0629<\/span><\/td>\n<td><span data-path-to-node=\"17,3,2,0\">5-10 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 data-path-to-node=\"18\">\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u0634\u062d\u0646<\/h3>\n<ul data-path-to-node=\"19\">\n<li>\n<p data-path-to-node=\"19,0,0\">\u0625\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0628\u0633\u0628\u0628 <b data-path-to-node=\"19,0,0\" data-index-in-node=\"21\">\u0639\u0637\u0644 \u0623\u0648 \u062e\u0637\u0623 \u0645\u0646\u0627<\/b>: \u0646\u062a\u062d\u0645\u0644 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0628\u0627\u0644\u0643\u0627\u0645\u0644.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"19,1,0\">\u0625\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0628\u0633\u0628\u0628 <b data-path-to-node=\"19,1,0\" data-index-in-node=\"21\">\u062a\u063a\u064a\u064a\u0631 \u0627\u0644\u0631\u0623\u064a<\/b>: \u064a\u062a\u062d\u0645\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u062a\u0643\u0644\u0641\u0629 \u0627\u0644\u0634\u062d\u0646.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"20\"><\/h3>\n<ul data-path-to-node=\"21\">\n<li>\n<p data-path-to-node=\"21,0,0\"><b data-path-to-node=\"21,0,0\" data-index-in-node=\"0\">\u0645\u0648\u0628\u0627\u064a\u0644\/\u0648\u0627\u062a\u0633\u0627\u0628:<\/b> 01015880830<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"21,1,0\"><b data-path-to-node=\"21,1,0\" data-index-in-node=\"0\">\u0625\u064a\u0645\u064a\u0644:<\/b> Info@eaglesystemsco.com<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"21,2,0\"><b data-path-to-node=\"21,2,0\" data-index-in-node=\"0\">\u0627\u0644\u0645\u0642\u0631: <\/b>\u0645\u062f\u064a\u0646\u0629 \u0623\u0643\u062a\u0648\u0628\u0631\u060c \u0627\u0644\u062c\u064a\u0632\u0629. (\u064a\u0648\u0645\u064a\u0627\u064b 6:00 \u0635 \u2013 10:00 \u0645)<\/p>\n<\/li>\n<\/ul>\n<hr data-path-to-node=\"22\" \/>\n<\/li>\n<\/ul>\n<\/div>\n<div>\n<div class=\"pol-h2\"><strong>Our commitment<\/strong><\/div>\n<div class=\"pol-p\">At Eagle Systems, we want you to be completely satisfied with every purchase. We sell technical equipment \u2014 UPS systems, voltage stabilizers, batteries, generators, and scientific lab instruments \u2014 and we understand that reliability matters. This policy explains clearly what you can return, how, and when.<\/div>\n<div class=\"pol-p\">If you have any doubt, contact us before opening or installing a product \u2014 we are always available to help you choose correctly and avoid a return altogether.<\/div>\n<div class=\"pol-h2\">Return window<\/div>\n<div class=\"pol-p\">You may return eligible products within\u00a0<strong>14 days of delivery<\/strong>\u00a0for a full refund or exchange. For products installed by our team, the return window begins on the installation completion date.<\/div>\n<div>\n<div><\/div>\n<div class=\"pol-h2\"><strong>Eligibility by product type<\/strong><\/div>\n<table class=\"pol-table\">\n<thead>\n<tr>\n<th>Product category<\/th>\n<th>Returnable?<\/th>\n<th>Condition required<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>UPS systems (sealed, uninstalled)<\/td>\n<td style=\"text-align: center;\"><span class=\"tag tag-yes\">Yes<\/span><\/td>\n<td>Unopened original packaging, all accessories included<\/td>\n<\/tr>\n<tr>\n<td>Voltage stabilizers (unused)<\/td>\n<td style=\"text-align: center;\"><span class=\"tag tag-yes\">Yes<\/span><\/td>\n<td>Unopened, undamaged packaging<\/td>\n<\/tr>\n<tr>\n<td>Replacement batteries (sealed)<\/td>\n<td style=\"text-align: center;\"><span class=\"tag tag-yes\">Yes<\/span><\/td>\n<td>Sealed, unconnected, original box<\/td>\n<\/tr>\n<tr>\n<td>Scientific lab instruments<\/td>\n<td><span class=\"tag tag-cond\">Conditional<\/span><\/td>\n<td>Unused, with calibration certificate intact \u2014 contact us first<\/td>\n<\/tr>\n<tr>\n<td>Installed equipment<\/td>\n<td><span class=\"tag tag-cond\">Conditional<\/span><\/td>\n<td>Only accepted for DOA or verified manufacturing defect<\/td>\n<\/tr>\n<tr>\n<td>Special-order \/ custom items<\/td>\n<td style=\"text-align: center;\"><span class=\"tag tag-no\">No<\/span><\/td>\n<td>Ordered specifically for your project \u2014 non-returnable<\/td>\n<\/tr>\n<tr>\n<td>Batteries (connected\/used)<\/td>\n<td style=\"text-align: center;\"><span class=\"tag tag-no\">No<\/span><\/td>\n<td>Once connected to a system, batteries cannot be returned<\/td>\n<\/tr>\n<tr>\n<td>Products damaged by misuse<\/td>\n<td style=\"text-align: center;\"><span class=\"tag tag-no\">No<\/span><\/td>\n<td>Damage caused by incorrect installation or overvoltage not covered<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"pol-h2\"><strong>Dead on Arrival (DOA) \u2014 product not working on delivery<\/strong><\/div>\n<div class=\"pol-p\">If your product does not power on or function correctly upon first use, this is treated as a Dead on Arrival case. You must report a DOA within\u00a0<strong>48 hours of delivery<\/strong>\u00a0by contacting us on WhatsApp (01015880830) or email (Info@eaglesystemsco.com) with a short video showing the fault.<\/div>\n<div class=\"pol-p\">DOA products are replaced at no cost to you \u2014 including free collection and redelivery. We do not ask you to pay return shipping for DOA cases.<\/div>\n<div><\/div>\n<div class=\"pol-h2\"><strong>Manufacturer warranty<\/strong><\/div>\n<div class=\"pol-p\">Most products we sell carry a manufacturer&#8217;s warranty independent of this return policy. Warranty periods vary by brand:<\/div>\n<table class=\"pol-table\">\n<thead>\n<tr>\n<th>Brand<\/th>\n<th>Typical warranty<\/th>\n<th>Claim through<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>APC by Schneider Electric<\/td>\n<td style=\"text-align: center;\">contact us<\/td>\n<td>Eagle Systems \u2014 we handle the claim for you<\/td>\n<\/tr>\n<tr>\n<td>LiOA stabilizers<\/td>\n<td style=\"text-align: center;\">12 months<\/td>\n<td>Eagle Systems service centre<\/td>\n<\/tr>\n<tr>\n<td>CSB \/ Yuasa \/ ULTRA batteries<\/td>\n<td style=\"text-align: center;\">12 months<\/td>\n<td>Eagle Systems \u2014 bring or ship the unit<\/td>\n<\/tr>\n<tr>\n<td>ADWA instruments<\/td>\n<td style=\"text-align: center;\">12 months<\/td>\n<td>Eagle Systems \u2014 contact us with the serial number<\/td>\n<\/tr>\n<tr>\n<td>Other brands<\/td>\n<td>As stated on the product page<\/td>\n<td>Contact us \u2014 we will assist<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"pol-p\">Warranty covers manufacturing defects only. It does not cover damage caused by incorrect installation, power surges beyond the rated input, physical impact, or water damage.<\/div>\n<\/div>\n<div>\n<div class=\"policy-doc\">\n<div class=\"policy-body\">\n<div><\/div>\n<div class=\"pol-h2\"><strong>How to request a return<\/strong><\/div>\n<div class=\"pol-p\">Please do not ship anything back without contacting us first \u2014 unrequested returns cannot be processed.<\/div>\n<div class=\"pol-p\"><strong>Step 1:<\/strong>\u00a0Contact us within 14 days via WhatsApp (01015880830) or email (Info@eaglesystemsco.com) with your order number and the reason for return.<br class=\"yoast-text-mark\" \/>&gt;<strong>Step 2:<\/strong>\u00a0We will confirm eligibility and send you a return authorisation number (RAN) within 1 business day.<br class=\"yoast-text-mark\" \/>&gt;<strong>Step 3:<\/strong>\u00a0Pack the item securely in its original packaging and include your proof of purchase.<br class=\"yoast-text-mark\" \/>&gt;<strong>Step 4:<\/strong> Ship or bring the item to Eagle Systems \u2014 Ali El-Din Street, October City, Giza, Egypt.<br class=\"yoast-text-mark\" \/>&gt;<strong>Step 5:<\/strong>\u00a0We inspect the item and process your refund or exchange within 3\u20135 business days.<\/div>\n<div class=\"pol-h2\">Refunds<\/div>\n<div><\/div>\n<div class=\"pol-p\"><strong>Approved refunds are issued by the same method used for the original payment:<\/strong><\/div>\n<table class=\"pol-table\">\n<thead>\n<tr>\n<th>Payment method<\/th>\n<th>Refund method<\/th>\n<th>Processing time<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Cash on delivery<\/td>\n<td>Bank transfer or cash in-store<\/td>\n<td>3\u20135 business days<\/td>\n<\/tr>\n<tr>\n<td>Bank transfer \/ Instapay<\/td>\n<td>Transfer to your account<\/td>\n<td>3\u20135 business days<\/td>\n<\/tr>\n<tr>\n<td>Credit\/debit card<\/td>\n<td>Reversed to your card<\/td>\n<td>5\u201310 business days (bank dependent)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"pol-p\">You will receive an email confirmation when your refund is processed. If you do not receive it within the timeframe above, contact us at Info@eaglesystemsco.com, and we will investigate immediately.<\/div>\n<div><\/div>\n<div class=\"pol-h2\"><strong>Return shipping costs<\/strong><\/div>\n<div class=\"pol-p\">If the return is due to a fault, defect, or our error, we cover return shipping costs in full. If the return is due to a change of mind or an incorrect order placed by the customer, return shipping is at the customer&#8217;s expense. We recommend using a trackable courier service for items valued above 500 EGP.<\/div>\n<div class=\"pol-h2\">Exchanges<\/div>\n<div class=\"pol-p\">We offer exchanges for the same product or an alternative of equal or greater value (with a price difference top-up). Exchanges follow the same eligibility conditions as returns. If the replacement item is out of stock, we will offer a full refund or a backorder with a confirmed delivery date.<\/div>\n<div class=\"pol-h2\">Contact us<\/div>\n<div class=\"contact-strip\">\n<div class=\"contact-item\"><i class=\"ti ti-brand-whatsapp\" aria-hidden=\"true\"><\/i>01015880830<\/div>\n<div class=\"contact-item\"><i class=\"ti ti-mail\" aria-hidden=\"true\"><\/i>Info@eaglesystemsco.com<\/div>\n<div class=\"contact-item\"><i class=\"ti ti-clock\" aria-hidden=\"true\"><\/i>Daily 6:00 AM \u2013 10:00 PM<\/div>\n<div class=\"contact-item\"><i class=\"ti ti-map-pin\" aria-hidden=\"true\"><\/i>October City, Giza<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 | Refund &amp; Returns Policy. \u0627\u0644\u062a\u0632\u0627\u0645\u0646\u0627 \u062a\u062c\u0627\u0647\u0643\u0645 \u0641\u064a \u0625\u064a\u062c\u0644 \u0633\u064a\u0633\u062a\u0645\u0632\u060c \u0647\u062f\u0641\u0646\u0627 \u0631\u0636\u0627\u0643\u0645 \u0627\u0644\u062a\u0627\u0645. \u0646\u062d\u0646 \u0646\u0648\u0641\u0631 \u0645\u0639\u062f\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u062f\u0642\u064a\u0642\u0629 (\u0623\u062c\u0647\u0632\u0629 UPS\u060c \u0645\u0646\u0638\u0645\u0627\u062a \u062c\u0647\u062f\u060c \u0628\u0637\u0627\u0631\u064a\u0627\u062a\u060c \u0623\u062c\u0647\u0632\u0629 \u0645\u0639\u0645\u0644\u064a\u0629)\u060c \u0648\u0646\u062f\u0631\u0643 \u0623\u0646 \u0627\u0644\u0645\u0648\u062b\u0648\u0642\u064a\u0629 \u0647\u064a \u0627\u0644\u0623\u0633\u0627\u0633. \u0647\u0630\u0647 \u0627\u0644\u0633\u064a\u0627\u0633\u0629 \u062a\u0648\u0636\u062d \u062d\u0642\u0648\u0642\u0643\u0645 \u0628\u0643\u0644 \u0634\u0641\u0627\u0641\u064a\u0629. \u0646\u0635\u064a\u062d\u0629: \u0625\u0630\u0627 \u0643\u0627\u0646 \u0644\u062f\u064a\u0643 \u0623\u064a \u0634\u0643\u060c \u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0642\u0628\u0644 \u0641\u062a\u062d \u0623\u0648 \u062a\u0631\u0643\u064a\u0628 \u0627\u0644\u0645\u0646\u062a\u062c \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0641\u064a \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 [&#8230;]\n","protected":false},"author":3,"featured_media":2348,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>eagle-systems-refund-policy<\/title>\n<meta name=\"description\" content=\"&quot;Eagle Systems, supplier of UPS, voltage stabilizers, and lab instruments. 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